Home   >   Resources   >   Terms of Business
RESOURCES
RETURN POLICY

Return Process. Before returning any Product to Microlease, Customer must obtain from Microlease a return materials authorization number.

Cancellation and Return. If the Quote indicates that a particular Product is a “Custom order”, then the Agreement may not be cancelled or rescheduled for that Product for any reason. If the Quote indicates that a particular Product is a “Special order”, then Customer may (i) extend the delivery date up to 15 calendar days from the original delivery date without charge, or (ii) within 7 calendar days of Customer’s receipt of such Product, cancel the Agreement and return the Product, subject to payment of a cancellation fee of 25% of the invoice price (plus shipping charges). All other Product orders may be cancelled or rescheduled and the Products returned to Microlease for any reason within 7 calendar days of Customer’s receipt of such Product at no charge (other than shipping charges). All returned Products must be returned in original condition and, in the case of new Products, original, unopened packaging. If products are returned to Microlease after 7 calendar days, Microlease will have the right to accept or deny the return, if accepted a restocking fee will be charged to the customer.